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Terms and Conditions

Effective Date: 17 February 2025
Last Updated: 16 February 2025

Welcome to the Cultural Association for Post Release Care (www.carc-jo.org). Please read these terms and conditions carefully before using our website. By accessing this website, you agree to comply with these terms. If you do not agree, please refrain from using the site.


1. Acceptance of Terms

By using our website, you agree to these terms and conditions and our Privacy Policy. If you do not agree with any of these terms, please do not use our website.


2. Cookies

We use cookies to enhance your experience on our website. By accessing www.carc-jo.org, you agree to the use of cookies in accordance with our Privacy Policy. Most interactive websites use cookies to enable certain functions and facilitate repeat visits.


3. Intellectual Property

Unless otherwise stated, the Cultural Association for Post Release Care and/or its licensors own the intellectual property rights for all material on this website. All rights are reserved. You may access this material for personal use, subject to the restrictions outlined in these terms and conditions.

You must not:

  • Republish material from this website.
  • Sell, rent, or sub-license material from this website.
  • Reproduce, duplicate, or copy material from this website.
  • Redistribute content from this website.

4. User Responsibilities

  • Users are responsible for providing accurate and complete information when interacting with the website (e.g., contact details, shipping addresses).
  • Users must not misuse the website or its services, including but not limited to hacking, spamming, or distributing malicious software.

5. Data Collection and Usage

  • By using our website, you acknowledge that we collect and process personal data as outlined in our Privacy Policy.
  • We use your data to:
    • Process orders and respond to inquiries.
    • Improve website functionality and user experience.
    • Send newsletters and promotional content (only with your consent).
    • Ensure compliance with legal obligations and maintain website security.

6. Payment Processing

  • All payments are processed through secure third-party payment gateways.
  • We do not store or have access to your credit card or banking details.
  • All transactions are encrypted using industry-standard security measures.

7. Shipping, Delivery, Cancellation, and Refunds

  • Orders are fulfilled through our logistics partners. Customers will receive a tracking number once their order is shipped.
  • Cancellation: Cancellations are only accepted before the order has been processed for shipping. Once shipped, the order cannot be canceled but may be eligible for a return under our refund policy.
  • We reserve the right to cancel your order in exceptional circumstances, such as unavailability of products, pricing errors, or issues with payment processing. In such cases, we will notify you promptly and provide a clear explanation for the cancellation. If your order is canceled, any payment made will be refunded in full.
  • Refunds & Replacements: Due to the handcrafted nature of our products, all sales are final and non-refundable unless the item arrives damaged or defective. If your item arrives damaged, please contact us within 7 days of delivery with photos of the damage. We may offer a replacement, store credit, or a refund based on availability.
  • Customers are responsible for return shipping costs unless the item was damaged upon arrival.

8. Comments and Reviews

Our website allows users to post comments and exchange opinions in certain areas of the website. However, we reserve the right to monitor all comments and remove any that are inappropriate or violate these terms and conditions.

We do not allow comments or reviews that contain:

  1. Hate Speech or Discriminatory Comments
    Comments that attack or demean individuals or groups based on race, religion, gender, sexual orientation, ethnicity, or other protected characteristics.
    Example: Racist slurs or derogatory remarks.
  2. Harassment or Bullying
    Comments intended to intimidate, threaten, or harass others.
    Example: Personal attacks or name-calling.
  3. Spam or Self-Promotion
    Comments that are irrelevant, repetitive, or solely intended to promote a product, service, or website.
    Example: "Check out my website for cheap products!"
  4. Offensive or Inappropriate Language
    Comments containing profanity, sexually explicit content, or graphic descriptions of violence.
    Example: Excessive swearing or explicit content.
  5. Misinformation or Fake News
    Comments that spread false or misleading information, especially on sensitive topics like health, politics, or science.
    Example: Conspiracy theories or debunked claims.
  6. Trolling or Incendiary Remarks
    Comments designed to provoke arguments, disrupt discussions, or upset others.
    Example: Deliberately inflammatory statements.
  7. Off-Topic or Irrelevant Comments
    Comments that do not contribute to the discussion or are unrelated to the content.
    Example: Posting about a completely unrelated topic in a thread.
  8. Plagiarism or Copyright Violations
    Comments that copy content from other sources without permission or proper attribution.
    Example: Reposting an entire article in the comments.
  9. Impersonation or Fake Accounts
    Comments from accounts pretending to be someone else, such as a public figure or another user.
    Example: A fake account posing as a celebrity.
  10. Violations of Privacy
    Comments that share personal information about others without consent (doxxing).
    Example: Posting someone’s address or phone number.

We reserve the right to remove any comments that violate these rules without prior notice. We may also take legal action in accordance with the laws of the Hashemite Kingdom of Jordan.


9. Linking to Our Website

No one may link to our website without prior written approval. If you wish to link to our website, please email info@carc-jo.org with the following details:

  • Your name and the name of the organization you represent.
  • Contact information (including email address and phone number).
  • The URL of your site and a list of URLs you wish to link to on our website.

We will respond to link requests within 1-3 weeks. We reserve the right to reject any request without providing a reason.


10. Content Liability

We are not responsible for any content that appears on your website. You agree to protect and defend us against all claims arising from your use of our website. No link(s) should appear on your website that may be interpreted as libelous, obscene, or criminal, or that infringes on the rights of third parties.


11. Reservation of Rights

We reserve the right to request the removal of any links to our website. We also reserve the right to amend these terms and conditions and our linking policy at any time. By continuing to link to our website, you agree to comply with these terms.


12. Removal of Links from Our Website

If you find any link on our website offensive or inappropriate, please contact us at any time. We will consider requests to remove links but are not obligated to do so or to respond directly.


13. Termination of Access

We reserve the right to terminate or suspend your access to our website without prior notice if you violate these terms and conditions.


14. Governing Law and Dispute Resolution

These terms and conditions are governed by the laws of the Hashemite Kingdom of Jordan. Any disputes arising from the use of this website will be resolved through arbitration in Amman, Jordan.


15. Disclaimer

We do not guarantee the accuracy or completeness of the information provided on this website. We are not liable for any damages resulting from the use of this website or its content.


16. Updates to Terms and Conditions

We may update these terms and conditions periodically. Changes will be posted on this page with a revised "Last Updated" date. We encourage users to review this page regularly.


17. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

📧 Email: info@carc-jo.org
📍 Address: Al-Shahid St, Sports City, Urjan, Amman, Jordan.

 

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